Shipping & Returns
Shipping
At Walker Industries, we strive to provide prompt and reliable shipping services to our customers. Please review the following shipping information:
Processing Time: Orders are typically processed within 1 week.
Shipping Methods: We offer various shipping options at checkout to best suit your needs.
Shipping Times: Delivery times may vary based on your location and selected shipping method. Standard shipping usually takes 5-7 business days.
Shipping Costs: Shipping costs are calculated based on the weight and dimensions of your order, as well as your chosen shipping method.
Return & Exchange Policy
If you are not completely satisfied with your purchase, we offer a straightforward return policy:
Return Period: You have 14 days from the date of delivery to return your item(s).
Return Conditions: The product must be in its original condition and packaging, with all tags attached. Items must be undamaged and include the receipt or proof of purchase.
Return Process:
Email us at herman@walkerindustries.xyz to initiate a return.
Include your order number and reason for return in the email.
Once approved, you will receive return instructions.
Refunds and Exchanges
Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within a certain amount of days.
Exchanges: Exchanges are handled on a case-by-case basis. Please contact us at herman@walkerindustries.xyz with your exchange request.
Sale Items: Items on sale can be refunded under the same conditions as regular priced items.
For any questions or concerns regarding our shipping and return policy, please do not hesitate to contact us at herman@walkerindustries.xyz.
Thank you for choosing Walker Industries!